Case One | Case Two | Case Three | Case Four

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Case Three: Making Work and Life Easier with Technology

The Problem: A Bay Area county Public Works Department needed help managing a project that would integrate Geographic Information Systems (GIS) database mapping technology with existing information databases to improve customer service.

The PIW Solution: SMART Planning, Decision Support and Organization Capacity Building Collaborating with a team, PIW worked to create a detailed work plan, a strategy document, and the selection criteria for the right mix of technology consulting support and existing staff. In addition, PIW developed a conceptual database design approach and project schedule that could be used as a roadmap for future efforts.

The Result: The project will result in the creation of departmental and organizational support for an online eGIS Database that is accessible to the both the general public and professionals without requiring substantial additions to the county's current staff.